I have a few people wanting me to tune their LS based cars and have been looking at EFIlive and HPtuners. I think I will stay away from EFIlive.
I have a few people wanting me to tune their LS based cars and have been looking at EFIlive and HPtuners. I think I will stay away from EFIlive.
very poor customer service for sure.
Did you have a similiar experience as mark? What was your reason for saying they have poor cust service? Just wondering.Originally Posted by steveo
Yet another reason this licence thing needs to go away.
Sorry about your trouble mark.
79 Jeep Cherokee, AMC 401, T-18 manual trans, hydroboost, 16197427 MPFI system---the toy
93 Jeep YJ Wrangler, 4.0L, 5 speed, 8.8 rear, homebrew hub conversion and big brakes, hydroboost, 2.5in OME lift, 31x10.50's---the daily driver
99 Jeep WJ Grand Cherokee limited, 4.0L, auto, 2wd, leather and power everything, 99% stock---the long distance highway ride.
It is because of possible issues such as this that has kept me away from OBD 2 tuning.
The man who says something is impossible, is usually interrupted by the man doing it.
I'm still on the buy EFI live side of that one do to comparing licensing requirements on conversions and transplants, it's just cheaper and easier. Plus you can change VIN to match vehicle.
EFI Live customer service for installing software and cables along with working out issues from all the updates is really good. But there's so many updates you need to pick an old stable version and stick with it like I did, or wait till the new one finally has the bugs worked out. They really do jump on this for people and fix for next version. Seems like the last year has been a constant update to fix updates. I don't have time to help them work on beta versions, but they won't call them that, but it is.
With all the updates none of the trick tutorials work! NONE! They all need to be tweaked, even then if you don't have an LSx they probably will never work. Like 98-00 Vortec is impossible to use any of the tuning tricks, just to much stuff missing. If it were not for joecar on their site helping everyone figure out how to use the tutorials it'd be worthless! He's great!
But when it comes to asking for a parameter missing and needed? They have their speech outlined on how much research goes into what people want, what they are working on, what's next and how far behind they are on new stuff, does not make sense to work on old stuff. A lot of old stuff is not finished and ready for prime time. I don't know how they come up with priority list? Seems like diesels are the priority?
This buying a license issue was just handled wrong and been such a PIA and time consuming. Their shopping cart did not work, took my money though and said to contact them. So I did. But they did not even look into it, just sent me a message blowing me off as it was my CC companies fault because they are in a differant country and they are to busy to help, seriously! My credit card worked before! Here's what they said:
Then it was like I had to beg them to find out where my money or license was? All I have gotten back so far is DEFENSE! Even though they finally found they did get my payment from CC Company, my order is still in shopping cart, they never processed my license or even offered an I'm sorry. Just DEFENSE!!!You may red to contact your credit card issuing bank and ensure that thy are allowing your card to be used for foreign transactions. Our payment processor is Payment Express (DPS) in New Zealand.
If you still have issues you may need to purchase licenses through a dealer. We have many transactions flowing through the site so unfortunately it's not an issue that we're able to resolve for you sorry.
Regards,
Andrew Jensen
Back to tuning with TunerCat!
This was a hard one though and I wanted to use all the tied in features of scanning and flashing so I bought a license... big mistake! 2 days later and no license... A friend came over with his HP Tuners and gave me a lesson since it was same as his car he had all the maps etc... setup. I was impressed with the HP Tuners! It was just as easy as EFI Live, just different terminology.
1990 Chevy Suburban 5.7L Auto ECM 1227747 $42!
1998 Chevy Silverado 5.7L Vortec 0411 Swap to RoadRunner!
-= =-
For all LSx I use HPT. I have ordered a lot of credits and never had a problem.
A few times when I was in the middle of nowhere with no internet access, I just picked my Android cell phone and ordered credits. The new license key arrived at my email APP in less than 30 seconds. Then I just typed the new key to the software and I was tuning.
HPT uses CC and paypal, I always use paypal and never had any problem with foreign transactions.
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