Beware of RockAuto

[kunsan1987]

howdy all, I work for a national parts chain and on any part with a warranty,the warranty is limited to the part itself. the only recourse to the customer (commercial or retail) would be to file a labor claim with the part manufacturer. it takes 6 to 12 weeks to get a response and is entirely up to them if they will pay a claim or not.
in my expierence about 20% of claims are approved and even then most only pay a portion of the costs.