Robert does test them all before they get shipped, this is why I thought it would be easy for me to remote desktop and set it up. But you had everything right... ?

Robert, there may be a driver issue? Tom has a 32 bit system, we downloaded new FTDI drivers and they had a date of 7-12.13 IIRC, well the new drivers are dated 8-1-13 and we could never get it installed. The drivers on my PC which is 64 bit are dated
Driver FTDI
Date 4/10/2012
Version 2.8.24.0
If I try to update them it says they are latest?

Could this be an issue?