Quote Originally Posted by steveo View Post
actually letting people know your bad experiences with a company is very fair.

i realize shit happens, but in a situation where it's an isolated incident, you'll find one or two pieces of negative feedback online for hundreds of positive experiences.
There are thousands of positive experiences, the problem is the negatives one are the ones that carry most of the weight.... When you go to ebay everyone searches for the negative feedback first.

Their support has always been TOP notch, the only thing we all have to keep in mind is that they are half way around the world, so their timing varies.... I can show you many emails with questions answered within minutes of their working hours. Frustration comes when we don't know how to deal with the situation. That is it....