.xdf files

[EagleMark]

Are you choosing the correct chip to read?

The Gq-4x when plugged in and software started does an auto update for software.

[Playtoy_18]

Yeah,you probably need to change the chip type and make sure you have it in the correct way and at the correct end of the programmer socket.This stuff screwed with me in the beginning with programmer as well.
I'm betting that is a 2732a chip,so find where you can change what kind of chip it is reading and make sure you select it.
It can be frustrating,but when you finally get it all correct it's a breeze.