Sounds like chips have issues and then FTDI has made driver updates while no consistency in chips?

Man I thought we were done with driver issues, seems we had a few years there...

That's great news Tom. And thanks to you for tracking down and testing what phondawgz has reported!

I've changed the TunerPro RT cable installatation tutorial to include these FTDI driver version...

So you have not read the TunerPro RT tutorial marked Must Read? :innocent2:

http://www.gearhead-efi.com/Fuel-Injection/showthread.php?466-TunerPro-starter-Tutorial!-New-users-this-is-a-must-read!-)

Well I have 2 DV7 laptops and no issues. So it's not brand specific.

Looks like phondawgz has this figured out. I don't have one of his cables but I do have at least one of everything else and...

Since the driver update or change makes registry changes I'm wondering if that is an issue? Registry errors?

For both you guys go get Advanced System Care 6.x, it's free. The registered version...

Is your laptop a Dell as well? Give us some specs? Something is wrong here?

Tom had loads of printers installed on his PC, so it does not look like USB does not work, just not with a cable?

I'm...

This link indicates a BIOS update could be an issue, also has some Dell diagnostic tests at bottm.
http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?docid=DSN_361761

Glad it's not the cable!

Strange a newer laptop is giving us issues? But does narrow the issue to PC/Driver or? and not the cable...

EDIT: Notes to remember, this PC was an I5 processor IIRC so...

That is what he had installed. But that is not what FTDI website says is latest release?

Robert does test them all before they get shipped, this is why I thought it would be easy for me to remote desktop and set it up. But you had everything right... ?

Robert, there may be a driver...

I can't see a new driver not working like an old driver? Just checked my cable on laptop and still running:
Driver FTDI
Date 4/10/2012
Version 2.8.24.0

AutoProm on pass through cable found and...

Are you using $85-16147060-V4.4.adx from this thread?
http://www.gearhead-efi.com/Fuel-Injection/showthread.php?317-16147060-PCM-Information-85

Switch not on 10k?

Didin't we talk about you...

I've had issues with cable installation and that write up has helped a lot of people. I'd try to restart PC, reopen TP, always use same USB port that your originally installed the cable on and try...